Is Your Insurance Company Not Listening to You?

Is your insurance company not responding to the matters related to your policies or claims? Are your complaints not being addressed? Are you tired of approaching the grievance/customer complaints cell of your insurance company? Are you not receiving a response from them within a reasonable period of time? Are you dissatisfied with the response of the company?

Then approach the Grievance Cell of the IRDA.

You can contact IRDA grievance call centre – Toll Free No.: 155255 to register your complaints and track their status.

You can even send e-mail to them at complaints@irda.gov.in.

For more information please visit www.irdaindia.org.

You can also write to:

Complaints against Non-life insurance companies:

Private Insurers:
Shri K.Srinivas, Asst. Director,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
Phone: 040- 66514888.

Public Sector Insurers:
Mr.R.Srinivasan, Officer on Special Duty,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.

Complaints against Life Insurance Companies:

Mr. T Venkateswara Rao, Deputy Director,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.

You may also want to know about:
How to complain against your bank
APSRTC passenger complaint system
South Central Railway 24×7 help-line

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