Now Send Complaints Regarding RTC Though SMS

31 March 2011: APSRTC had launched a SMS based passenger complaint receiving system, which enables the commuters to send an SMS regarding their complaints to 9959223300. On receiving the complaint, the Bus Bhavan will forward them to the respective depot managers. An acknowledgment will be sent to the customer on receiving the complaint and also a reply will be sent explaining about the action taken on the concerned issue.

Source: The Hindu

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One Response to “Now Send Complaints Regarding RTC Though SMS”

  1. manohar
    November 15, 2011 at 1:50 PM

    I have travelled to NLR 5084 / BNG – NLR Service Category : SUPER LUXURY
    From Place : TINFACTORY To Place : NELLORE
    Pickup Point : TINFACTORY Time of Departure : 21:15
    OB Ref.No : O_752305 Time of Arrival : 06:00
    Payment Gateway : HDFC No. of Seats : 3 (Adult=2 Child=1)

    Bus is full of Nallulu. Not able to sit in the bus.we suffered a lot and my kid got severe bites. Please take necceassary action.

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