The water board is launching its own official website so that better service could be offered to customers. The official website is It would enable the customers to check their and others.
The water board’s website (www.hyderabadwater.gov.in) having 7.89 lakh registered customers will soon have a data bank linked to it. The data bank would facilitate to enable each customer to know data like customer account number (CAN), areas and dates of pipe line sanctioned, details of cheque-bounce cases, any infringement such as use of motors, defaults in payments received during field reports, etc.
Significantly, the data bank would also furnish data pertaining to vigilance reports, deviations found in pipe lines, cases booked against persons using motors illegally, payment defaults. Public can alert the water board on MCC No 155313, regarding illegal use of motors, unauthorised connections, misuse of water tankers, encroachment Water Board pipeline etc.