Is Your Bank Not Listening to You?

Are you having issues with your commercial, regional rural or scheduled primary cooperative bank? Are you tired of going to bank for redressal of your grievance? Didn’t you get a reply from the bank even a month after complaining to the bank? Did your bank reject your complaint? Are you not satisfied with the reply given by the bank? Then contact the Banking Ombudsman.

You can reach the banking ombudsman to seek redressal of your most common complaints against banks, including those relating to credit cards, service charges, promises given by the sales agents of banks, but not kept by banks, as also, delays in delivery of bank services. You can also complain about non-payment or any inordinate delay in payments or collection of cheques towards bills or remittances by your bank, as also non-acceptance of small denomination notes and coins or charging of commission for acceptance of small denomination notes and coins by banks.

Either send a letter to:
The Banking Ombudsman,
C/o Reserve Bank of India,
6-1-56, Secretariat Road,
Hyderabad-500 004.

Tel.No. 23210013/23243970
Fax No. 040-23210014

Or go online at

For more information please visit

You may also want to know about:
How to complain against your insurance company
APSRTC passenger complaint system
South Central Railway 24×7 help-line