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RTC had recently launched two grievance cells, each one in Hyderabad region and Secunderabad region. The areas which come under Hyderabad regions are Barkatpura, Falaknuma, Dilsukhnagar, Uppal, Midhani, Hyderabad Central University, Musheerabad I & II, Hayathnagar I & II, Ibarahimpatnem, Rajendranagar, Mehdipatnam. The passengers belonging to these areas can lodge complaints by calling to 77023-99901. The passengers in rest of the areas belong to Secunderabad regions and can call 77023-99902.
Source: The Hindu