Is your insurance company not responding to the matters related to your policies or claims? Are your complaints not being addressed? Are you tired of approaching the grievance/customer complaints cell of your insurance company? Are you not receiving a response from them within a reasonable period of time? Are you dissatisfied with the response of the company?
Then approach the Grievance Cell of the IRDA.
You can contact IRDA grievance call centre – Toll Free No.: 155255 to register your complaints and track their status.
You can even send e-mail to them at complaints@irda.gov.in.
For more information please visit www.irdaindia.org.
You can also write to:
Complaints against Non-life insurance companies:
Private Insurers:
Shri K.Srinivas, Asst. Director,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
Phone: 040- 66514888.
Public Sector Insurers:
Mr.R.Srinivasan, Officer on Special Duty,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
Complaints against Life Insurance Companies:
Mr. T Venkateswara Rao, Deputy Director,
Insurance Regulatory and Development Authority,
Consumer Affairs Department,
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
You may also want to know about:
How to complain against your bank
APSRTC passenger complaint system
South Central Railway 24×7 help-line