The GHMC has launced a 24 hour helpline for the citizens. Citizens can use the services of 24 hour call center 155304 to register grievances. GHMC will solve them on priority basis.
If at the first level the grievances are not solved, they will be taken up to the next level. Here the redress of grievances is monitored by all levels of officials including the commissioner. If the grievances are not addressed at the DMC or ZC level, people can approach head office.
As for BPS and LRS applications, the corporation is reportedly planning to hold a special camp for a week at circle level to deal with the pending applications.
A special survey on maintenance of toilets was being conducted and GHMC would later take up maintenance in an appropriate way. GHMC was planning to build toilets for every 500 meters.
Source – New Indian Express